Knowledge Hub
What happens if my vehicle is damaged on delivery?
When your car is delivered please make sure you thoroughly check it with the delivery agent. If for any reason there’s any
What happens when my car needs a service?
There are a number of ways you can book your vehicle in for a service: Simply log in to your Tusker account
When will my new car arrive?
This varies depending on which car you choose but as your car will be built to order it’s typically 12-16 weeks, unless
What happens after my employer has approved my order?
Once your employer has approved your order, we’ll place it with the manufacturer who will give us an estimated production date. You
What's the process for ordering a car?
You’ll be provided with log in details to our driver site where you’ll be able to prepare quotes for your next car.